![]() HDX RealTime Optimization Pack 2.0 is compatible with Lync Server 2013, Skype for Business Server 2015 and Office 365 (Skype for Business Online).Ĭustomers with valid support contracts who experience an issue with this solution should open a trouble ticket with the vendor whose code they suspect to be causing the issue, that is, Microsoft for Skype for Business or Citrix for the HDX RealTime Optimization Pack. The HDX RealTime Optimization Pack consists of the HDX RealTime Connector for Skype for Business (which runs on the XenApp or XenDesktop server) and the HDX RealTime Media Engine on the user device (Windows, Linux or Mac). This “v2” solution, the result of close collaboration between the two companies and extensive customer input, was released to market in December 2015. Technical support of Microsoft Skype for Business on XenApp and XenDesktopĬitrix and Microsoft jointly support the delivery of Skype for Business from XenApp and XenDesktop via the HDX RealTime Optimization Pack 2.x and the Skype for Business 2015 client (version. This article contains information about the technical support of Microsoft Skype® for Business, formerly Lync®, on XenApp and XenDesktop.
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